Overview
This Privacy Policy explains how ndbd collects, processes, stores, and protects personal information when you use ndbd.asia. It applies to every visitor, registered member, and anyone who contacts us through the platform.
By creating an ndbd account or continuing to use this website, you confirm that you have read and understood this policy. If you disagree with any part of it, please do not use the site.
Personal Data We Collect
ndbd collects information in two main ways: data you provide directly, and data gathered automatically when you use the site.
Data You Provide
- Account registration: full name, date of birth, mobile number, email address, and preferred currency (BDT).
- Identity verification (KYC): a copy of your National ID Card (NID), Passport, or Driving Licence. This is required before your first withdrawal.
- Payment information: your bKash, Nagad, Rocket, or Upay mobile wallet number, or bank account details used for deposits and withdrawals.
- Support communications: messages sent via Live Chat and any attachments you share with our support team.
Data Collected Automatically
- Device and browser data: IP address, device model, operating system version, browser type, and language settings.
- Usage data: pages visited, game sessions, bet history, session duration, and login timestamps.
- Cookies and local storage: session tokens, preference settings, and analytics identifiers (see the Cookies section below).
| Data Type | Source | Required? |
|---|---|---|
| Name, date of birth, mobile | Registration form | Yes – to open account |
| NID / Passport / Driving Licence | KYC upload | Yes – before first withdrawal |
| bKash / Nagad / Rocket number | Deposit & withdrawal forms | Yes – to process transactions |
| IP address, device info | Automatic (server logs) | Yes – security & fraud prevention |
| Bet and game history | Platform activity | Yes – regulatory requirement |
| Chat transcripts | Live Chat | Only when you contact us |
How We Use Your Data
Every piece of data ndbd holds has a specific purpose. We do not use your information for anything beyond what is listed here.
- Account management: creating your profile, verifying your identity, and keeping your account secure.
- Payment processing: handling deposits (minimum ৳250) and withdrawals (minimum ৳1,500), and confirming that funds reach the correct mobile wallet or bank account.
- Fraud and security: detecting unusual login patterns, flagging duplicate accounts, and preventing unauthorised access.
- Regulatory compliance: maintaining transaction records as required by applicable law, and responding to formal requests from competent authorities.
- Customer support: resolving your queries via our 24/7 Live Chat, reviewing disputes, and improving response quality.
- Service improvement: understanding which games and features are used most, so we can improve the platform. This analysis uses aggregated, anonymised data.
- Responsible gaming: monitoring betting patterns that may indicate problem gambling, and acting in line with our Responsible Gaming commitments.
When We Share Data
ndbd shares personal data only in the following circumstances. We do not sell, rent, or trade your information.
Payment Processors
Your wallet number or bank details are shared with the payment processor handling your transaction (bKash, Nagad, Rocket, Upay, or Bank Transfer). These processors are contractually bound to handle your data securely and only for the stated transaction.
Game Providers
When you launch a game from providers such as JILI, Evolution, CQ9, Ezugi, Habanero, or Sexy Gaming, a session token is passed to that provider. This token does not contain your name or payment details — it identifies only your game session.
Legal and Regulatory Obligations
ndbd may disclose account or transaction data if required by a court order, law enforcement request, or other legally binding obligation. We will notify affected users where permitted by law.
Business Transfers
In the event of a merger, acquisition, or asset sale, user data may be transferred to the successor entity. You will be notified before any such transfer takes effect.
How Long We Keep Your Data
ndbd keeps your personal data for as long as your account is active, plus an additional period required for legal, audit, and dispute resolution purposes.
- Active accounts: data retained for the full duration your account is open.
- Closed accounts: transaction records, KYC documents, and chat logs retained for a minimum of five years after account closure.
- Failed registrations: partial data cleared within 30 days if the account was never verified.
- Analytics data: anonymised and aggregated; no individual retention limit applies once it is anonymised.
When the retention period ends, data is securely deleted or irreversibly anonymised. You may request early deletion of non-mandatory data — see the Your Rights section below.
Your Rights
As an ndbd member, you have the following rights over your personal data. To exercise any of these, contact our support team through Live Chat.
- Access: request a copy of the personal data ndbd holds about you.
- Correction: ask us to fix inaccurate or incomplete information on your account.
- Deletion: request that we delete data we are not legally required to keep. Note that transaction records linked to real-money play cannot be deleted.
- Portability: receive your account data in a structured, machine-readable format.
- Restriction: ask us to pause processing your data while a dispute or correction is being resolved.
- Objection: object to processing based on legitimate interest, such as analytics profiling.
We will respond to verified requests within 30 days. Identity verification is required before any data is shared or deleted.
Security Measures
ndbd applies layered security controls to protect your data at rest and in transit.
- All data transmitted between your device and ndbd.asia is encrypted with TLS 1.2 or higher (HTTPS).
- Passwords are hashed using a one-way algorithm. ndbd staff cannot read your password.
- KYC documents are stored in an access-controlled environment. Only verified compliance staff can view identity documents.
- Unusual login activity — such as access from a new device or location — triggers an additional verification step.
- Our systems are tested regularly for vulnerabilities. Findings are remediated on a risk-priority basis.
Players Under 18
ndbd is strictly an adult platform. No person under the age of 18 may register, deposit, or play. During KYC review, we verify date of birth against the submitted government-issued document. Accounts found to belong to minors are immediately closed and any balance is returned, minus any winnings generated.
If you believe a minor has gained access to ndbd using falsified information, contact our support team through Live Chat straight away.
When This Policy Changes
ndbd may update this Privacy Policy to reflect changes in our practices, legal requirements, or new platform features. When we make a material change, we will post a notice on the site and update the "Last updated" date at the top of this page.
Continued use of ndbd.asia after a policy update means you accept the revised terms. If you disagree with the changes, you may close your account before the new policy takes effect.
Contact Us
For any question or request related to this Privacy Policy — including data access, correction, and deletion — reach our team through Live Chat on ndbd.asia. Support is available 24 hours a day, seven days a week.
When contacting us about a data request, have your registered mobile number ready so we can verify your identity before proceeding.