ndbd FAQ

Go to /ndbd-register/ and fill in your mobile number, a password, and your date of birth. The form takes under two minutes. You must be at least 18 years old. Once you submit, your account is active immediately — you can deposit and start playing straight away.

No. Each player may hold only one ndbd account. Duplicate accounts are flagged automatically. If a second account is detected, ndbd may suspend both accounts and forfeit any bonus balances. If you have forgotten your login details, use the password-reset flow on the login page rather than creating a new account.

On the login page, tap "Forgot password?" and enter the mobile number linked to your account. You will receive a one-time code by SMS. Enter the code, choose a new password (at least eight characters, mixing letters and numbers), and log in. If you no longer have access to that number, contact 24/7 Live Chat.

The minimum deposit is ৳250. This applies to all payment methods: bKash, Nagad, Rocket, Upay, and Bank Transfer. There is no maximum deposit limit set by ndbd, though your mobile banking provider may impose its own daily cap.

Deposits via bKash, Nagad, Rocket, and Upay typically arrive in your ndbd wallet within 6 minutes. Bank transfers may take longer depending on your bank's processing schedule. If your deposit has not appeared after 30 minutes, take a screenshot of the transaction confirmation and send it to Live Chat.

Most withdrawals are processed in 4 minutes once approved. The minimum withdrawal amount is ৳1,500. The daily withdrawal limit is ৳2,00,000 for Bronze-tier members; higher VIP tiers have larger limits. Your first-ever withdrawal may take up to 6 hours because the KYC review must be completed first.

Common reasons include: the bKash or Nagad number used for withdrawal does not match the one on your account; your KYC documents have not been verified; or your active bonus wagering requirement has not been met. Check the bonus section of your account dashboard first. If everything looks correct, contact Live Chat and share the withdrawal ID shown in your transaction history.

New ndbd members receive a 165% bonus on their first deposit, up to ৳18,000. For example, a ৳5,000 deposit gives you ৳8,250 in bonus funds — a total playing balance of ৳13,250. The bonus is credited instantly. You must wager the bonus amount 17 times within 7 days before any winnings from bonus funds can be withdrawn. The minimum qualifying deposit is ৳250.

The 18% reload bonus applies to selected subsequent deposits as shown in the promotions tab of your account. Not every deposit automatically qualifies — you typically need to opt in before depositing. The same 17× wagering requirement and 7-day validity apply. Read the promotion details before depositing to confirm eligibility.

Bronze-tier members receive 1.5% cashback on net losses calculated each day. Cashback is credited to your account the following morning. Higher VIP tiers earn more: Silver earns 1.75%, Gold 2.0%, Platinum 2.25%, Diamond 2.5%, and Black Diamond 2.75%. Cashback funds carry no wagering requirement and can be withdrawn immediately once the minimum withdrawal threshold is met.

ndbd accepts three types of identity document: National ID Card (NID), Passport, or Driving Licence. Upload clear photos of the front and back of your chosen document through the Verification section of your account. The review is completed within 24 hours on business days. KYC must be passed before your first withdrawal is released.

Yes. You can deposit and play all games before KYC is complete. The verification is only required at the point of your first withdrawal request. It is a good idea to submit your documents soon after registering so there is no delay when you are ready to cash out.

The Android APK (version 3.6.10, 45 MB) is available directly from /ndbd-app/. The app is not listed on the Google Play Store. Before installing, go to your phone's Settings and enable "Install from unknown sources" for your browser. Android 6.0 or higher is required. The app is free to download and install.

ndbd hosts games from CQ9, Habanero, Ezugi, Sexy Gaming, JILI, and Evolution. The full catalogue runs to over 3,100 titles covering slots, live casino tables, fishing games, card games, lottery, and sports betting. Each game page shows the provider name and the RTP so you know the odds before you bet.

Yes. ndbd covers BPL, IPL, T20 internationals, ODIs, and other major cricket events. Markets include match winner, top batsman, over/under runs, and live in-play betting. The minimum stake varies by market. For a full guide to cricket betting on ndbd, see the Cricket Betting Guide.

ndbd offers 24/7 Live Chat directly inside the platform. Click the chat icon in the bottom corner of the site or app at any time. Support agents can help with account issues, payment queries, bonus questions, and technical problems. There is no phone number or public email address — Live Chat is the only and fastest contact channel.